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Complaint Handling Services

Claim Back Your PPI Premium

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If you have taken out Payment Protection Insurance on a loan, credit card or mortgage you can make a claim!

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Why am I entitled to compensation?

The sale of Insurance is regulated by the FSA. Rules are in place regarding which insurance products Loan providers should recommend and what information should be provided at the point of sale. Many loan providers or brokers did not follow these procedures and if they cannot prove that they carried out the necessary steps, then there is a good chance that you will be able to reclaim the full cost of the premium plus interest!

What steps should the provider have followed?

Whoever sold the cover should have ensured that the policies that they offered were suitable for you. This includes ensuring that policies with the same cover were not available for a fraction of the price elsewhere. On the whole this did not happen. The agent who sold you the cover should have also followed these steps:

  • Fully explained the process to you and made clear whether they were making a recommendation from a limited panel of insurers or the whole of market.
  • Explained to you that you were NOT obliged to take out the insurance.
  • Should NOT have implied that taking out the insurance would increase your chance of having your application approved.
  • Explained that the cost of the cover was added to the loan and given you the full true cost of the cover, including the interest charges over the term of the loan.
  • Explained that other insurance policies were available on the market, including monthly premiums, which could be purchased independently.
  • Asked you a series of questions looking at your individual circumstances and objectives to ensure they could make a suitable recommendation.
  • Asked whether you had any pre-existing medical conditions.
  • Asked whether you had any existing cover in place.
  • Informed you of any exclusions or limitations of the cover.

Even if the provider did follow all of these steps chances are that the PPI cover you took out was miss-sold as the company that sold the cover had a duty of care to ensure the PPI was suitable. The vast majority of these PPI products were NOT suitable, as much better value products were available elsewhere.

Claim back your PPI Premium NOW!

It's fast and easy to get your PPI claim and Compensation calculation. Just complete the simple online form or call 0845 475 3047 and we will work it out in a jiffy for you.

It is most likely that the representative didn't follow the correct procedures, so you could have a PPI claim worth £1000's to YOU!

Call us now on 0845 475 3047 and let us see if you have a PPI Claim. We've helped 1000's of customers already. Let us help you!

Complaint Handling Services Limited, Registered in England and Wales 7147735, 21A Newland, Lincoln LN1 1XP.